Firmao is a Polish software that automates CRM/WMS processes, available in the cloud. It has been sold in Poland and on foreign markets for 13 years. Firmao CRM offers a centralized platform for managing customer data effectively. From contact information to communication history to sales deals, all relevant customer information is stored and organized in one place. This eliminates the need for scattered data across various systems and provides a holistic view of each customer, enabling businesses to deliver personalized and targeted experiences.

It is dedicated to small and medium-sized companies and thanks to its modular structure, it provides a unique opportunity to quickly and easily adapt to the specific needs of each company. Firmao can be easily integrated with over 1,000 external IT systems an additional 5,000 thousand available through Zapier. Firmao is a European alternative to American systems such as Salesforce, HubSpot, Indian Zoho, or Russian Bitrix24.

Firmao modules:

Customer Relationship Management (CRM)
Warehouse program (WMS)
Invoicing program
Program for offers and orders
Program for projects and tasks
Livechat and Callback

Main features of Firmao

Easy organization and automation of the sales process,
Quick issuance of documents such as invoices, offers, orders,
Automation of the invoice issuing process and payment control,
Managing employees' work by assigning tasks and recording working time,
Customer contact management through integration with e-mail, telephony, chat,
Warehouse service,
Possibility of easy configuration and adaptation of the system to specific requirements needs,
Possibility to store data on your own server (on-premise).

Mobile application:

The Firmao mobile application offers the creation and tracking of sales opportunities, contact and company management, task supervision and push reminders. Just one click is enough to call, send an e-mail or text message to a customer.

Support:

Telephone support at Firmao is available from 8:00 a.m. to 5:00 p.m. Firmao offers support in Polish, English and Ukrainian. In addition to standard telephone support, you can also obtain support via e-mail, livechat, callback widget or order an online presentation of the system.

Price:

3 licenses to choose from:

Standard for 21€ per user/month,
Professional for 39€ per user/month,
Enterprise for 75€ per user/month.

By choosing to pay for a year in advance, you can get a 23% discount.

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Firmao CRM

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